Refund policy

Orders & Returns

We want you to love what you wear. If it's not right, here's how we make it right.

Returns. You have 30 days from the delivery date to return an item. To qualify, items must be unworn, unwashed, undamaged, with original tags attached and in original packaging. Items that show wear, smell of fragrance/smoke, or are missing tags can't be accepted. Final-sale items and gift cards are not returnable.

How to start a return. Email orders@mwapparel.shop with your order number and the reason for return. We'll confirm eligibility and send you the return address for our studio. Return shipping is the responsibility of the customer, and we strongly recommend using a tracked service — we can't be responsible for returns lost in transit.

Refunds. Once your return arrives and passes inspection (1–3 business days), we'll issue a refund to your original payment method. Depending on your bank, funds typically appear within 5–10 business days. Original shipping costs are non-refundable.

Exchanges. Need a different size? Email us — if it's in stock, we'll hold it while your return is in transit. Because we produce in limited runs, the fastest guarantee is to place a new order for the size you want and return the original for a refund.

Defective or wrong items. If we got it wrong or something arrived damaged, that's on us. Email orders@mwapparel.shop within 7 days of delivery with photos and we'll send a replacement or full refund — including shipping — at no cost to you.

International returns. Same 30-day window. Customer covers return shipping, and any customs fees on the original order are non-refundable. Mark the package clearly as "RETURNED GOODS" to avoid duties on the way back.